Privacy Policy
Last updated: June 2026
Who We Are
This privacy policy applies to Algarve Plumbing, operating at algarveplumbing.com. We provide English-speaking plumbing services across the Algarve region of Portugal.
If you have any questions about this policy or how we handle your data, you can contact us by phone or WhatsApp using the details at the bottom of this page.
What Information We Collect
We only collect information you provide to us directly via phone call or WhatsApp message. This includes:
- Your name
- Your phone number
- Your email address
- Your location or area in the Algarve
- Details about the plumbing work you need
We do not collect any sensitive personal data, payment information, or data from children.
How We Use Your Information
The information you provide is used solely to:
- Respond to your enquiry and provide a quote
- Contact you about your requested plumbing work
- Follow up on previous enquiries if needed
Where your enquiry requires plumbing work, we share the necessary details — your name, contact information, location and description of the job — with our plumbing partner, so that he — and, on jobs that need more than one pair of hands, anyone assisting him — can contact you and complete the work. We do not sell your data, and we do not share it with anyone else for marketing or any other purpose without your explicit consent.
How We Store Your Information
Contact details provided to us are received directly by our team. We store these securely and only for as long as necessary to complete the work or respond to your request.
We do not store payment card details. Any electronic records are kept on secure, password-protected systems.
Cookies
Our website uses cookies to help us understand site traffic and see which pages are performing well. These cookies may assign your browser an anonymous identifier so that visits can be measured. We use this information only to understand and improve the site — we do not use it for advertising, and we do not build profiles to target you with marketing.
You can disable cookies in your browser settings at any time, though this may affect how parts of the site display or function.
Your Rights
Under GDPR, you have the right to:
- Request a copy of any personal data we hold about you
- Ask us to correct or update your information
- Ask us to delete your information
- Withdraw consent for us to contact you at any time
To exercise any of these rights, please contact us via WhatsApp or phone and we will respond within 30 days.
Links to Other Websites
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites and recommend you read their privacy policies before submitting any personal information.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date at the top. We encourage you to check back periodically.